Website monitoring: supervising your website 24/7

wordpress support

CMS WordPress is a tool for creating websites that thousands of users love. However, like any web application, it requires ongoing maintenance and technical support that ensure its smooth operation and the development of your business online.

WordPress support

A vast number of features and tens of thousands of plugins require an army of developers around the world who work on developing this tool every day. They add hundreds of new plugins, themes, functionalities, and patch security gaps. Every month, WordPress users write nearly 42 million new posts that continuously battle for a user’s attention as well as a Google ranking. Over 26% of all websites in the world are based on WordPress, and 60% of them use a WordPress content management system.

The statistics are impressive, showing not only to the popularity of Auttomatic Inc.’s offspring but also to the fact that this system is continually growing and evolving. Unfortunately, that is also the reason why WordPress attracts hackers.

Do not panic. Constant optimization and WordPress technical support ensure the security of your website so that your clients’ data will never fall into the wrong hands. If you want more, we will take care of your website’s continuous optimization in terms of code, sales, or even search engine optimization. Doing it by yourself can be arduous, which is why, as the first WordPress (Software) House in Poland, SiteCare provides the solution – technical support.

We will take care of your online store

For over ten years, we have been creating stores and websites based on WordPress CMS. Because of such extensive experience, we can provide our clients with the highest standards of service and technical support on the market. Years of practice and a team of 22 employees ensure your website’s security and business continuity. Thanks to our trusted hosting partners, we offer 99.9% SLA.

Our support guarantees fast loading speed, security, as well as the smooth operation of your website. As part of the cooperation, our developers will take care of the store’s development. Still, it is not all that we offer.

24/7 monitoring of your website or online store

Is your page not working correctly? Has it been attacked? Have errors been occurring? Perhaps it stopped working altogether? Thanks to the 24-hour monitoring system in case of such problems or a shutdown, we will know immediately, and our team will proceed to eliminate the problem. With our WordPress support, you won’t have to worry about sales in your store going down due to a technical error.

Specialized and dedicated support

We’ve been dealing with WordPress for over a decade, so we know it inside out. Our 22-person team comprises employees with valuable experience in customer care. Our developers specialize in technologies such as JavaScript, PHP, MySQL, HTML, CSS, Bootstrap; they also have extensive knowledge of front-end and back-end.

Because we have been focusing exclusively on WordPress, we answer our clients’ needs with remarkable speed and precision while providing them with excellent WordPress support. Our response time is as swift as merely several hours!

Constant store optimization

As part of the service, our team keeps on verifying and optimizing a store’s or website’s operation. We check the loading speed and usability, look for security vulnerabilities, and make necessary updates. And there is more. We periodically verify SEO-related aspects, implement recommendations, and optimize content so that the store is more visible in search engines.

SiteCare: more than website administration

Besides constant monitoring and optimization of the website, we provide our clients with extremely reliable WordPress SSD hosting, an SSL security certificate, and advanced WordPress security.

What do you get when you cooperate with SiteCare? Up to 5 hours of work on any development task, swift handling of requests (maximum response time: up to 8 hours), advanced operation speed optimization, and 24/7 monitoring with text notifications.